[Notice] Arcane Saga service termination notice
Challenge for Glory! Hello, this is Arcane Saga.
We would like to express our gratitude to all those who have used Arcane Saga until now.
Unfortunately, we have reached the conclusion that it is difficult to maintain sustainable service in its current state, and with a heavy heart, we announce the closure of our service.
We would like to thank you for your support while using Arcane Saga and will do our best to ensure that you do not experience any inconvenience until the end of the service.
Please check below for detailed schedules and information related to the service termination.
[End of Service Schedule]
August 5, 2024 (Monday) 02:40 (UTC)
New downloads from the market will be blocked.
The official community will be closed.
[Suspension Date for Purchases]
From July 4, 2024 (Thursday) 02:40 (UTC)
After the patch on July 4, 2024 (Thursday) 02:40 (UTC), in-game purchase products will no longer be available.
In the case of in-game purchase products where effects last for a certain period of time after purchase, the effects of the product will continue for the period even after the suspension date for purchases.
[Refund Information]
Refund requests will be processed until August 5, 2024 (Monday) 02:00 (UTC)
Payment Cancellation will be available for purchases made from June 4, 00:00 to July 4 02:00 before that payment cancellation is only available if you possess all the components of the purchased product. ※ Monthly subscription products are non-refundable and are therefore excluded from payment cancellation requests.
[Payment Cancellation Process] Please fill out the information below and submit your request through our Customer Center (arcanesagahelpgr@yjm.oqupie.com) to cancel your payment.
User ID
Name and price of the purchased item
Payment receipt information
We will endeavor to provide the most stable service possible until the very last minute. and, If you enjoyed Arcane Saga, how about ‘Champions Arena’ developed by Oneuniverse?
Official Website: https://app.gala.games/games/champions-arena Google Play : https://play.google.com/store/apps/details?id=com.galagames.championsarena App Store : https://apps.apple.com/app/id6448010064 Thank you.
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